Questions have power. Questions can also empower. How you ask can determine the length, thoughtfulness, and tone of the response you get....

The experience of being heard is profound. It’s also rare. In business, it’s estimated we interrupt each other every two or three...

Wondering what to give your favorite co-workers or clients this year? How about a meaningful conversation? It’s a busy few weeks leading...

You get an unexpected request from your client, something out-of-the-blue. Besides being surprised, you wonder if it makes sense or can...